8b777 Privacy Policy

This Privacy Policy ("Policy") describes how 8b777 ("we", "us", "our") collects, uses, discloses, and safeguards the personal information of users ("you", "your") who access or use the 8b777 platform available at 8b777.bet (the "Platform"). This Policy applies to all personal data collected through the Platform, including information collected during account registration, transactions, customer support interactions, and general browsing.

By accessing the Platform or registering an account, you confirm that you have read and understood this Policy and agree to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not use the Platform. This Policy is to be read alongside the 8b777 Terms and Conditions, which govern your overall use of the Platform.

We collect personal information from you through several channels. The nature and volume of information collected depends on the products and services you use and how you interact with the Platform.

Information You Provide Directly

When you register an account, make a deposit or withdrawal, contact our support team, or complete any form on the Platform, you may provide us with:

• Full legal name and date of birth, as required for age and identity verification under our KYC obligations.
• Mobile phone number, which serves as your primary account identifier on the 8b777 Platform.
• Payment method details necessary to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. We do not store complete payment credentials — only the minimum reference data required to process transactions.
• Government-issued identification documents provided during KYC verification, such as a National Identity Card (NID) or passport.
• Communications you send to our support team, including the content of chat messages, emails, and any attachments submitted in connection with a support query.

Information Collected Automatically

When you access and use the Platform, our systems automatically collect technical and behavioural data, including:

• IP address and approximate geographic location (city-level, not precise GPS coordinates).
• Device type, operating system, and browser version used to access the Platform.
• Session data including login and logout timestamps, pages visited, game titles accessed, wagering activity, and session duration.
• Cookie identifiers and similar tracking technologies as described in the Cookies section of this Policy.

Information from Third Parties

We may receive personal information about you from third parties, including identity verification service providers who assist us with KYC compliance, payment processors who confirm transaction status, and fraud-prevention partners who help us identify and prevent suspicious account activity. Any third-party data received is handled in accordance with this Policy and used only for the purposes stated herein.

8b777 uses the personal information it collects for specific, lawful purposes only. We do not process your data for any purpose that is incompatible with the purposes listed below:

• Account management: to create and maintain your 8b777 account, verify your identity, process your deposits and withdrawals, and administer your player profile.
• Service provision: to deliver the gambling products and services available on the Platform, including sports betting, live casino, slots, crash games, and fish table games.
• Regulatory compliance: to meet our legal obligations under applicable anti-money-laundering and age-verification requirements, including KYC checks conducted on all accounts.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other conduct that breaches the 8b777 Terms and Conditions.
• Responsible gaming: to monitor account activity for indicators of problem gambling, apply responsible gaming tools when requested, and fulfil our age-restriction obligations.
• Communications: to send you transactional notifications (deposit confirmations, withdrawal approvals, account alerts), service updates, and — where you have not opted out — promotional communications about 8b777 offers relevant to your interests.
• Platform improvement: to analyse aggregated, anonymised usage patterns in order to improve the design, performance, and content of the Platform. This analysis does not identify individual users.

We will not use your personal data for any purpose that conflicts with the purposes stated above without first seeking your consent, unless required to do so by applicable law.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following table summarises our standard retention periods by data category:

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Legal hold obligations may extend these periods in cases where data is required for ongoing investigations or litigation.

8b777 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal information only in the limited circumstances described below:

Service Providers

We share personal data with trusted third-party service providers who assist us in operating the Platform. These include identity verification providers, payment processors (bKash, Nagad, Rocket, Upay, and banking partners), fraud-detection systems, customer support tools, and cloud hosting providers. All service providers are contractually bound to process personal data only on our behalf and strictly in accordance with this Policy. They may not use your data for any independent purpose.

Legal and Regulatory Obligations

We may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies when we are required to do so by applicable law or a valid legal order. This includes disclosures made in connection with anti-money-laundering investigations, fraud investigations, and court proceedings. Where legally permissible, we will notify you of any such disclosure.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 8b777's business, personal data held by 8b777 may be transferred to the acquiring entity as part of that transaction. Any such transfer will be subject to confidentiality obligations and the acquiring entity will be required to honour the commitments made in this Policy with respect to the personal data transferred.

The 8b777 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to gather anonymised analytics data that helps us improve the player experience. This section explains what cookies we use and how you can control them.

Types of Cookies We Use

We use the following categories of cookies on the 8b777 Platform:

• Essential cookies — strictly necessary for the Platform to function. They enable core features such as session management, login state persistence, and security token validation. These cookies cannot be disabled without breaking core Platform functionality.
• Preference cookies — used to remember your language setting, display preferences, and responsible gaming configuration so that your chosen settings persist across sessions.
• Analytics cookies — collect anonymised data about how players navigate the Platform (pages visited, time on page, click patterns). This data is aggregated and cannot be used to identify individual users. It helps us understand which areas of the Platform are working well and which need improvement.
• Security cookies — used to detect and prevent fraudulent activity, including suspicious login attempts, account takeover attempts, and unusual transaction patterns.

You can control or disable non-essential cookies (preference and analytics) at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Essential and security cookies cannot be disabled as they are required for the Platform to operate safely and correctly.

As a user of the 8b777 Platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request" and we will respond within 5 business days:

• Right of access — you may request a copy of the personal data we hold about you, together with information about how that data is being used.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure — you may request deletion of your personal data. Please note that we may be required to retain certain data for legal or regulatory reasons, in which case we will explain the basis for continued retention.
• Right to restrict processing — in certain circumstances you may request that we limit the ways in which we use your personal data while a query or objection is being resolved.
• Right to withdraw consent — where our processing of your personal data is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

We will respond to all privacy rights requests within 5 business days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 10 business days, in which case we will notify you of the extension and the reason for it.

8b777 applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encryption of sensitive data fields at rest in our databases, strict access controls limiting personal data access to authorised personnel only, regular security audits and penetration testing of the Platform, and multi-factor authentication requirements for administrative access to systems containing personal data.

While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights, we will notify you without undue delay and take all reasonable steps to mitigate the breach and prevent recurrence.

The 8b777 Platform does not contain links to external third-party websites. Should any game provider interface or payment gateway redirect you to an external page to complete a transaction, please note that those external pages are governed by the privacy policies of the relevant third party and not by this Policy. 8b777 is not responsible for the privacy practices of third-party payment processors or game providers. We encourage you to review the privacy notice of any third-party service you interact with in connection with your use of the Platform.

The 8b777 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have collected personal data from a person under the age of 21, we will promptly delete that data and close the associated account without notice. If you believe that a minor has registered an account on the Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.

8b777 reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We will make reasonable efforts to notify registered users of material changes via the mobile number or email address associated with their account. Your continued use of the Platform following the publication of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how we are protecting your personal information. If you have any questions about changes to this Policy, please contact our support team at [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 8b777 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]